Terms & Conditions

Terms and Conditions

Effective Date: 15-07-2025

Contact Email: s77637663@gmail.com

Phone Number: +91 9908198529

Address: 

 

1. Introduction

Welcome to our website. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the site.

 

2. Use of the Website

You must be at least 18 years old to place an order.

 

You agree to provide accurate and complete information during registration or at checkout.

 

You may not use our website for any illegal or unauthorized purpose.

 

3. Products and Services

All products are handmade and may have slight variations in design, color, or size.

 

Images on the website are for reference only; the actual product may vary slightly due to customization or flower availability.

 

Orders must be placed in advance for custom or fresh flower-based items.

 

4. Orders and Payments

All orders must be confirmed through our website or via WhatsApp on +91 9908198529.

Full or partial payment may be required before order processing.

 

Payment gateways used are secure and handled by trusted third parties.

 

Once confirmed, orders cannot be canceled if they are already in production or prepared.

 

5. Delivery Policy

We strive to deliver products on time. However, delays due to weather, traffic, or other unforeseen events may occur.

 

Delivery areas and time slots are subject to availability.

 

Customers are responsible for providing correct delivery details. We are not liable for delivery failures due to incorrect information.

 

6. Refund and Return Policy

Since most of our items are perishable and customized, refunds or returns are not generally accepted.

 

In rare cases of damaged or incorrect products, customers must report the issue within 2 hours of delivery with photographic evidence.

 

Refunds, if approved, will be processed within 7–10 business days.

 

7. Intellectual Property

All content on this website, including text, logos, images, and product designs, is the property of our business and may not be reused without written permission.

 

8. User Conduct

Users must not misuse the website by spreading harmful content, spamming, or attempting unauthorized access.

 

We reserve the right to suspend or block users who violate these terms.

 

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our website or services.

 

We do not guarantee uninterrupted access to the site, and we reserve the right to take it offline for maintenance or upgrades.

 

10. Modification of Terms

We reserve the right to modify or update these Terms at any time. Updated versions will be posted on this page, and continued use of the website implies acceptance of the new Terms.

 

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be handled in the jurisdiction of Hyderabad, Telangana.